Business Development Executive (BDE)

Job Overview: Handle customer queries, food orders, complaints, and sales activities to ensure customer satisfaction and business growth. Key Responsibilities: Handle customer queries, complaints, and feedback. Assist with orders, delivery updates, and menu information. Contact existing customers to increase sales and generate new leads. Promote upselling, cross-selling, and bulk orders. Coordinate with kitchen, delivery, sales, and accounts teams. Maintain customer records, ERP data, refunds, and daily MIS reports. Support customer retention and overall business growth. Qualifications: PUC or equivalent qualification. Food delivery or hospitality experience preferred. Good communication and customer-handling skills. Basic MS Excel and MIS reporting knowledge. Flexible to work in shifts, including weekends.