Business Application Support Engineer Intern

Business Application Support Engineer InternMotion Industries, a leading industrial distribution company, is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL, IT service management, and application support—working alongside seasoned engineers who ensure seamless business operations every day. Jump in, gain real-world experience, and accelerate your IT career to new heights!This position will be based in Birmingham, AL. Interns will be onsite at the Birmingham headquarters.ResponsibilitiesParticipate and gain understanding of application support processes.Engage in stakeholder communication. Identify and escalate technical bottlenecks to the appropriate teams.Support the resolution of application incidents, working to meet service level agreements.Use ITSM tools, such as ServiceNow.Use GenAI tools to perform application/code troubleshooting, testing, an