Bilingual Spanish Customer Service Representative

TeamHealth is a leading healthcare provider, and they are seeking Remote Bilingual (Spanish-English) Customer Service Agents. In this role, you will assist patients with billing and insurance inquiries, providing compassionate and professional service. Responsibilities Provide bilingual (Spanish-English) customer service via phoneAssist patients with billing, insurance questions, and account resolutionResearch and resolve discrepancies or issues with patient accountsUpdate insurance information and rebill claims as necessaryGenerate and send itemized statements or courtesy claimsSet up and manage payment plansAccurately document all interactions in the systemMaintain a professional and empathetic tone at all timesPerform additional administrative duties as needed Qualifications High school diploma or GEDBilingual fluency in Spanish and EnglishExcellent communication, listening, and typing skillsAbility to multitask (listen, speak, and type simultaneously)Comfortable using Microsoft Win