Bilingual Spanish Customer Service Representative

Frontline Group is a W2 employer hiring temporary, full-time bilingual Spanish/English Customer Service Representatives. The role provides remote, mission-driven support by connecting individuals to emergency shelters and resources while assisting customers through multiple systems. ResponsibilitiesYou’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home QualificationsFluent Bilingual Spanish/ English speakers (spoken and written)Call center or customer service experienceTech-savvy with ability to navigate multiple systemsWindows 11 based PC (no MACs or Chrome Book)Dual monitorsProcessor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)At least 16 GB of memory (RAM) with 12 GB usableCPU utilization should be 50% or lessInternet connections: your computer must have a Ethernet (RJ-45) portWired internet connection required – Wi-Fi is not allowed; your computer must be connected to your router using