Bilingual Data Entry Specialist

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.ResponsibilitiesCreate and maintain patient records in the CRM by ensuring information documented are accurate and updated regularlyExecute administrative tasks critical to the progression of patients through the ProgramEnsure data integrityAct as a liaise between other members of the teamHandling faxes (incoming/outgoing) accordingly and timelyOrganize work schedule to complement working hours in multiple time zonesLabeling and attaching documents to the CRMReceive, scan and document all relevant clinical information in compliance with SOPs/protocols and applicable legislationRespond to medical inquiries using approved FAQReview patient information in the database and ensure documentation is accurateEnter data into program-specific databasesSort and file incoming faxes and documentsPerform quality checks on adverse event rep